3d Events Credit & Refund Policy

3d Events Credit & Refund Policy

Team Events: Involuntary Cancellation Policy – Weather, Facility Closure, COVID-19, etc.

Deposits are non-refundable for all 3STEP Lacrosse team events. Teams attending a 3STEP Lacrosse team event must pay an initial deposit with the full balance due in full 60 days prior to the event. If an event is involuntarily cancelled, teams paid in full will be offered a 90% credit or a 50% refund of their paid in full balance. Those teams not paid in full (deposit only or partial balance) will receive a 50% credit of the balance paid. Credits or refunds will be processed a minimum of 60 days after the event. 3STEP Lacrosse will not be responsible for any ancillary or related expenses incurred by any individual, team, club or organization if the tournament is canceled in whole or in part.

 

Team Events: Voluntary Cancellation Policy – Team Chooses to Withdraw

Deposits are non-refundable for all 3STEP Lacrosse team events. Teams attending a 3STEP Lacrosse team event must pay an initial deposit with the final balance due in full 60 days prior to the event. If a team that has paid in full wishes to withdraw and submits a request at least 60 days prior to the scheduled event date, 3STEP Lacrosse will issue a full credit less the initial deposit amount or a full refund less the initial deposit amount. No credit or refund requests of any kind will be granted if a cancelation is made less than 60 days prior to the scheduled event date. Credits or refunds will be processed a minimum of 60 days after the date of the request to withdraw. 3STEP Lacrosse will not be responsible for any ancillary or related expenses incurred by any individual, team, club or organization if the team wishes to withdraw in whole or in part.

 

Individual Events: Involuntary Cancellation Policy – Weather, Facility Closure, COVID-19, Injury, etc.

Deposits are non-refundable for all 3STEP Lacrosse individual events. Individuals attending a 3STEP Lacrosse individual event must pay an initial deposit with the final balance due 60 days prior to the event. If an event is involuntarily cancelled, individuals will be offered a 90% credit or a 50% refund of their paid in full balance. Individuals who have not paid in full (deposit only or partial balance) will receive a 50% credit of the balance paid. Medical documentation will be required for individuals who cannot attend due to injury or illness. Credits and refunds will be processed a minimum of 60 days after the event. 3STEP Lacrosse will not be responsible for any ancillary or related expenses incurred by any individual, family, club or organization if the event is canceled in whole or in part.

 

Individual Events: Voluntary Cancellation Policy – Player Chooses to Withdraw

Deposits are non-refundable for all 3STEP Lacrosse individual events. Individuals attending a 3STEP Lacrosse individual event must pay an initial deposit with the final balance due 60 days prior to the event. If an individual that has registered and paid in full wishes to withdraw and submits a request at least 60 days prior to the scheduled event date, 3STEP Lacrosse will issue a full credit less the initial deposit amount a or a full refund less the initial deposit amount. No credit or refund requests of any kind will be granted if a cancelation is made less than 60 days prior to the scheduled event date. Credits or refunds will be processed a minimum of 60 days after the date of the request to withdraw. 3STEP Lacrosse will not be responsible for any ancillary or related expenses incurred by any individual, family, club or organization if the individual wishes to withdraw.

 

Club Teams: Involuntary Cancellation Policy – Weather, Facility Closure, COVID-19, Injury, etc.

Deposits are non-refundable for all 3STEP Lacrosse clubs. Individuals registering for a 3STEP Lacrosse club must pay an initial deposit. After the initial deposit, individuals registered with a 3STEP Lacrosse club must keep their account in good standing according to the published payment policies and schedule. If a season or tournament is involuntarily cancelled, in whole or in part, individuals with an account in good standing or that have paid in full, will be offered a pro-rata credit commensurate to the amount of cancelled programming less the initial deposit. Medical documentation will be required for individuals who cannot attend due to injury or illness. Credits will be processed a minimum of 60 days after cancellation. 3STEP Lacrosse will not be responsible for any ancillary or related expenses incurred by any individual, family, club or organization if the club season is canceled in whole or in part.

 

Club Teams: Voluntary Cancellation Policy – Player Chooses to Withdraw

Deposits are non-refundable for all 3STEP Lacrosse clubs. Individuals registering for a 3STEP Lacrosse club must pay an initial deposit. After the initial deposit, individuals registered with a 3STEP Lacrosse club must keep their account in good standing according to the published payment policies and schedule. If an individual player / customer voluntarily withdraws from a 3STEP Lacrosse club at any point, said player / customer forfeits all monies paid and no credits or refunds will be granted for any reason. 3STEP Lacrosse will not be responsible for any ancillary or related expenses incurred by any individual, family, club or organization if the individual player / customer wishes to withdraw.