Credit & Refund Policy 

Individual Events: Involuntary Cancellation Policy - Weather, Facility Closure, COVID-19, Injury, etc.  Deposits are non-refundable for all 3STEP Lacrosse individual events. Individuals attending a 3STEP Lacrosse individual event must pay an initial deposit with the final balance due 60 days prior to the event. If an event is involuntarily cancelled, individuals will be offered a 90% credit or a 50% refund of their paid in full balance. Individuals who have not paid in full (deposit only or partial balance) will receive a 50% credit of the balance paid. Medical documentation will be required for individuals who cannot attend due to injury or illness. Credits and refunds will be processed a minimum of 60 days after the event. 3STEP Lacrosse will not be responsible for any ancillary or related expenses incurred by any individual, family, club or organization if the event is canceled in whole or in part. 

Individual Events: Voluntary Cancellation Policy - Player Chooses to Withdraw  Deposits are non-refundable for all 3STEP Lacrosse individual events. Individuals attending a 3STEP Lacrosse individual event must pay an initial deposit with the final balance due 60 days prior to the event. If an individual that has registered and paid in full wishes to withdraw and submits a request at least 60 days prior to the scheduled event date, 3STEP Lacrosse will issue a full credit less the initial deposit amount a or a full refund less the initial deposit amount. No credit or refund requests of any kind will be granted if a cancelation is made less than 60 days prior to the scheduled event date. Credits or refunds will be processed a minimum of 60 days after the date of the request to withdraw. 3STEP Lacrosse will not be responsible for any ancillary or related expenses incurred by any individual, family, club or organization if the individual wishes to withdraw.